1. Introduction

Welcome to Watermind (“we”, “our”, or “us”). By accessing or using our website at [www.watermind.in], purchasing our watercolor courses, or any merchandise, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, do not use our services.

These Terms apply to all users of our site, including without limitation users who are browsers, vendors, customers, merchants, and content contributors.

2. Payment Terms

All payments made on this website are processed through Razorpay, a secure payment gateway. By making a purchase, you authorize us to collect the total amount due, including taxes and shipping fees (if applicable).

  • Payment Methods: We accept payments via credit/debit cards, net banking, and UPI. Payment will be processed at the time of purchase.

  • Currency: All transactions are processed in INR.

  • Transaction Fees: Razorpay may charge additional processing fees, which are subject to change at their discretion. Any additional fees will be communicated during checkout.

3. Refund and Cancellation Policy

You can check our refund policy on this page – Refund Policy

4. Delivery of Products

Check our shipping policy here – Shipping Policy

5. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For more details, please refer to our Privacy Policy.

  • Data Collection: We collect personal information such as your name, email, shipping address, and payment information only when you make a purchase.

  • Data Security: All sensitive data, including payment information, is processed through Razorpay, and we do not store your payment details.

  • Third-Party Services: We do not share your personal information with third parties except for the necessary transaction processes (e.g., Razorpay for payment processing, shipping providers for order fulfillment).

6. User Conduct and Responsibilities

When using our website, you agree not to:

  • Engage in any fraudulent activity or make unlawful purchases.

  • Post or upload any content that is harmful, offensive, or in violation of intellectual property laws.

  • Attempt to gain unauthorized access to our website, services, or user accounts.

You are responsible for maintaining the confidentiality of your account and password.

7. Intellectual Property

All content available on our website, including but not limited to text, images, logos, course material, and product designs, is the property of Watermind or its licensors and is protected by copyright and intellectual property laws.

You may not use, reproduce, or distribute any content without prior written permission from us.

8. Limitation of Liability

We do not guarantee that the website will be error-free, uninterrupted, or free of viruses. To the fullest extent permitted by law, we shall not be liable for any damages arising from the use or inability to use our website or services, including but not limited to indirect, incidental, or consequential damages.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be resolved through binding arbitration in Hyderabad, India.

10. Amendments

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Watermind
Email: hello@watermind.in
Phone: +91 9550523699
Address: 346, Silver Oak Bungalows, Cherlapally, Hyderabad – 501302